Frequently Asked Questions

Important Note

We welcome your questions about our care and services but for your convenience, we have listed here many of the questions we receive most often with our responses.

What services are offered at the clinics?
What are the hours of operation?
Can I schedule an appointment?
How late can I walk in a clinic and be seen?
Can I walk in for a same day medical check-up?
What should I bring if I am a new patient?
Can I walk-in and see your doctor any time?
When is the best time to call for an appointment?
How early should I arrive for my scheduled appointment?
How should I prepare for a laboratory test?
How long will my appointment take?
How long will it take to get my lab results back? How will I be notified?
How much am I expected to pay?
What type of doctors do you have?
Do you have any female doctors?
Do all of your doctors do female annual exams?
If my regular doctor is unavailable, can I see someone else?
Can I make an appointment with your Dermatologist?
Can I see just one doctor?
Do I need to see a doctor before I get a vaccine?
What vaccines do I need to visit a particular country?
When do I need to come in for another vaccination?
What is a specialty referral?
Who can I talk to about a complaint?